Employee Wellbeing and Mental Health Initiatives at Lloyds Bank
| Case Code: HROB256 Case Length: 8 Pages Period: 2011-2022 Pub Date: 2024 Teaching Note: Available |
Price: Rs.300 Organization: Lloyds Bank Plc Industry: Banking Countries: United Kingdom Themes: Leadership and Change Management, Employee Attitudes & Emotions, Leading Change,Future of Work |
Abstract Case Intro 1 Case Intro 2 Excerpts
Excerpts
The Strategic Cycle (2017-2020)
As part of the 2017-2020 strategy, Lloyds focused on increasing its in-house strategic capabilities which were backed by a rigorous analysis of the skills available within the organization so that new hiring would be limited..
Mental Health Programs for Employees
As part of the fourth pillar ‘Transforming Ways of Working’, Horta-Osório acknowledged that mental health was a country-wide issue in the UK, both for companies and the government, impacting the economy every year..
Mental Health Programs for Customers
The bank extended the mental health program to its customers also. Many bank employees across the UK held conversations with their customers and sought to increase awareness of the partnership with Mental Health UK and reduce the stigma associated with seeking mental..
Road Ahead
Lloyds had put in place a people-centered strategy as part of its transformation process and to prepare itself for the future of work..
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